Refund Policy

1. Company Information

Legal Entity: GENERATION369 LTD  

Company Number: 14999051  

Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom  

Support Email: support@aimethod.io  

Support Phone: +44 20 4577 1485

2. Nature of Our Products and Services

AI Univerzitet sells digital educational products and services, which may include:

• Online courses and training programs.
• Digital lessons, recordings, templates, guides, resources, and frameworks.
• Community access and support channels.
• Live calls, webinars, Q&A sessions, coaching, mentorship, or consultations.
• Application-based programs and limited-capacity offers.
• Any other digital or educational product made available through our website, checkout pages, or approved payment links.

Because many of our products provide immediate access to digital content, proprietary methods, templates, recordings, and community resources, refund eligibility is limited as described below.

3. Digital Content Access and Final Sale Rule

All purchases are considered final once digital access has been granted, including access to any of the following:

• Course platform.
• Video lessons or recordings.
• Downloadable materials.
• Templates, scripts, SOPs, prompts, guides, checklists, or frameworks.
• Private community, member portal, group channel, or onboarding area.
• Live training, coaching, mentorship, or consultation resources.

Once access has been delivered, we generally do not offer refunds, except where required by applicable law or where we confirm a duplicate payment, technical access failure, or billing error as described in this Policy.

4. Consumer Digital Content Waiver

Where applicable consumer laws provide a cancellation or withdrawal period for digital content, you acknowledge that by requesting or accepting immediate access to digital content, course materials, member areas, or downloadable resources before the end of any statutory cancellation period, you may lose the right to cancel or receive a refund for that digital content once access begins.

This does not limit any mandatory rights that cannot be waived under applicable law.

5. Refunds Before Access Is Granted

If you purchase a product but have not yet received access to any digital content, member area, coaching session, consultation, community, template, or downloadable resource, you may contact us at support@aimethod.io to request cancellation before access is issued.

We will review the request in good faith. If access has not been granted and no service has begun, we may approve a refund at our discretion or where required by law.

6. Duplicate Purchases and Billing Errors

We may approve a refund where we confirm:

• A duplicate purchase was made by mistake.
• You were charged twice for the same product.
• A payment processor or checkout error caused an incorrect charge.
• A refund is required by applicable law.

To request review of a duplicate or billing error, contact us within 7 days of the transaction and include:

• Full name.
• Purchase email.
• Order number or transaction ID.
• Date and amount charged.
• Screenshot or receipt showing the issue.

7. Technical Access Issues

If you cannot access a product you purchased, contact us at support@aimethod.io. We will make reasonable efforts to resolve access issues.

A technical issue is not automatically grounds for a refund if:

• Access can be restored.
• The issue is caused by an incorrect email address, user device, browser settings, internet connection, or third-party platform outage.
• You do not provide reasonable information needed to investigate the issue.

If we are unable to provide access after reasonable troubleshooting, we may offer a refund, replacement access, or alternative delivery method.

8. Coaching, Mentorship, Consultations, and Live Services

Payments for coaching, mentorship, consultations, audits, onboarding, live calls, implementation support, or other service-based offers are non-refundable once:

• The first session has started.
• A session has been scheduled and preparation work has begun.
• You receive private strategy, review, feedback, resources, or implementation support.
• You fail to attend a scheduled session without following the cancellation or rescheduling rules provided at purchase or onboarding.

If you need to reschedule, contact us as early as possible. Rescheduling is subject to availability and may be limited.

9. Subscriptions and Payment Plans

If a product is offered as a subscription, membership, installment plan, or payment plan:

• You are responsible for all payments in the plan unless otherwise stated in writing.
• Missing a payment may result in suspended access.
• Canceling future payments does not automatically refund previous payments.
• Access may be removed if a payment plan is canceled, disputed, reversed, or unpaid.
• Any subscription cancellation applies prospectively and does not create a refund for prior billing periods unless required by law.

If the checkout page for a specific product states different subscription or cancellation terms, those product-specific terms apply in addition to this Policy.

10. No Refunds for Lack of Results

AI Univerzitet provides education, tools, frameworks, examples, and support. We do not guarantee that you will earn money, build a profitable business, get clients, grow an audience, achieve specific technical outcomes, or obtain any particular result.

AI Univerzitet is not a get-rich-quick program and does not sell an investment opportunity, financial product, trading system, cryptocurrency or NFT offer, gambling product, multi-level marketing program, pyramid scheme, recruitment-based commission system, adult content service, dating service, online traffic, online engagement, or guaranteed income system.

Refunds are not provided because:

• You did not complete the program.
• You changed your mind after access was granted.
• You decided the program is not for you after consuming content.
• You did not implement the material.
• You did not achieve a specific income, audience, business, or performance result.
• You expected a different outcome that was not expressly guaranteed in writing.

Please review our Earnings Disclaimer before purchasing.

11. Unauthorized Sharing, Abuse, or Policy Violations

We may deny refunds and terminate access without refund if we determine that a customer:

• Shared login credentials.
• Downloaded, copied, resold, leaked, or distributed materials without permission.
• Attempted to reverse engineer, scrape, or reproduce the program.
• Violated community rules or terms of service.
• Used abusive, fraudulent, or threatening behavior.
• Filed a false dispute or chargeback after receiving access.
• Purchased under false identity or with unauthorized payment information.

We reserve all legal rights in cases of intellectual property theft, fraud, or unauthorized distribution.

12. Chargebacks and Payment Disputes

If you have a billing issue, contact us first at support@aimethod.io so we can investigate and attempt to resolve it.

Opening a chargeback or payment dispute without contacting us may delay resolution. If a dispute is opened after access has been granted, we may provide evidence to the payment processor, including:

• Checkout records.
• Terms and policy acceptance records.
• Access logs.
• Email delivery records.
• Course or member area activity.
• Support correspondence.
• IP/device and fraud prevention signals.

If a chargeback, dispute, or payment reversal is initiated, we may immediately suspend access to all products, communities, coaching, and services until the matter is resolved.

13. Refund Processing

If a refund is approved:

• Refunds are returned to the original payment method where possible.
• Processing times depend on the payment provider and your bank.
• Payment processor fees, currency conversion differences, or bank charges may not be refundable.
• Access to the refunded product or service may be revoked immediately.

Refund approval does not create an obligation to approve future refunds.

14. Product-Specific Terms

Some offers may include product-specific refund, cancellation, trial, application, or access terms on the checkout page, invoice, sales page, or written agreement. Product-specific terms apply in addition to this Refund Policy. If there is a conflict, the more specific product terms will apply unless prohibited by law.

Prices, billing intervals, access terms, renewal terms, cancellation rules, and refund limitations should be clearly reviewed before purchase. If any checkout page shows product-specific pricing, access, subscription, payment plan, or cancellation terms, those terms apply to that purchase in addition to this Policy.

15. Changes to This Policy

We may update this Refund Policy from time to time. The version in effect at the time of purchase generally applies to that purchase, unless a change is required by law or is more favorable to the customer.

16. Contact Us

For refund, billing, access, or dispute questions, contact us:

GENERATION369 LTD  

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom  

Company Number: 14999051  

Email: support@aimethod.io  

Phone: +44 20 4577 1485

‍